Key Responsibilities:

• Microsoft 365 Administration
  Manage and maintain Microsoft Office/Microsoft 365 services including user accounts, licensing, security policies, and collaboration tools.

• Device Management
  Oversee the provisioning, configuration, and lifecycle of Apple devices (MacBooks, iPhones, iPads) using Microsoft Intune for both employees and external collaborators.

• Application & Permission Management
  Administer access and permissions for tools such as:

  • Confluence

  • Asana

  • HubSpot

  • Microsoft Dynamics 365 Business Central

• Customisation & Optimisation
  Support deeper configuration and usage of the above tools to improve workflows and user experience.

• User Helpdesk
  Provide responsive and friendly IT support to employees, troubleshoot issues, and document resolutions.

• Security & Compliance
  Ensure systems and devices comply with internal security policies and data protection regulations.

Required Skills & Experience:

• Proven experience in IT administration, ideally in a hybrid or remote-first environment.

• Strong knowledge of Microsoft 365 and Intune.

• Experience managing Apple devices in a business context.

• Familiarity with Confluence, Asana, HubSpot, and Business Central.

• Ability to configure and optimise business applications for team productivity.

• Excellent communication skills in German and English.

• Strong problem-solving skills and customer service mindset.

• Valid work permit for Germany and must be physically located in Germany.

Preferred Qualifications:

• Certifications in Microsoft 365 or Intune.

• Experience with automation or scripting (e.g., PowerShell, PowerAutomate).

Compensation:

• Fixed annual salary: €45,000 – €70,000 (depending on experience and qualifications)
• Performance bonus: Up to 10% of annual salary, based on service quality, responsiveness, and internal satisfaction metrics

Basic Requirements:

• Location(s): Germany

• Type: Permanent / Full-Time

• Language: Fluent German and English
• Eligibility: Must have valid work permit and reside in Germany